About Us

Last Updated: June 2026

1. Our Story

Tricia's didn't start with a business plan. It started with a frustration — the kind every shopper knows. Spending an hour scrolling through overcrowded sites full of clothing that looks nothing like the photos, fits nobody in particular, and falls apart after three washes.

There's a real person behind this store, based right here in Pottstown, PA, who got tired of settling for "good enough" and decided to do something about it. Tricia's was built to offer something simpler: clothing and apparel you actually want to wear, sold by someone who actually stands behind it. No warehouse of thousands of random items, no chasing trends for the sake of it — just a thoughtfully put-together selection of pieces worth your money and your closet space.

What keeps this going isn't any grand mission statement. It's the orders that come in, the repeat customers, the messages asking "when's this back in stock?" That's the part that matters. Tricia's exists because real people need clothes that work for their real lives.

2. What We Offer

At Tricia's, you'll find clothing and apparel picked with everyday wearability in mind — the kind of pieces that make getting dressed easier, not harder. Here's what shopping with us looks like:

  • Free shipping on every order, no minimum purchase required, anywhere in the United States.
  • Processing time: your order is prepared within 1–2 business days before it ships.
  • Delivery time: once shipped, most orders arrive in 3–5 business days.
  • Order cut-off: place your order before 5 PM EST and it ships that same business day; after 5 PM, it goes out the next business day.
  • Payment options: Visa, Mastercard, American Express, Discover, JCB, Google Pay, and Apple Pay.
  • Shipping region: United States only — we're not set up for international shipping at this time.

3. Our Promise to You

Every order from Tricia's is one we want you to feel good about — when you open the package and a month later when you're still reaching for the same piece. If something isn't right, we want to make it right.

  • Return window: you have 30 days from your delivery date to return an item.
  • No restocking fee — ever. If you need to return something, you shouldn't be penalized for it.
  • Return shipping: return postage is the customer's responsibility, but we keep the process simple and straightforward.
  • Questions? Reach us during business hours (Mon–Fri, 9 AM–5 PM EST) and you'll hear from a real person who knows the inventory and genuinely wants to help.

We're not a faceless operation. When you shop at Tricia's, you're supporting a small business that cares whether you come back — and more importantly, whether you're happy you ordered in the first place.

Contact Information:

Business Name: Tricia's (Operating by https://apparelbytricia.com/)
Address: 211 N York St, Pottstown, PA 19464, United States
Email: info@apparelbytricia.com
Phone: +1 (215)-840-9783
Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM (EST)