Shipping policy

Every piece of clothing you order from Tricia's is packed with care and sent out through reliable carriers — because we know you're not just waiting on a package, you're waiting on something you're excited to wear. Our goal is to get your order from our hands to yours as smoothly as possible, every single time.

Last Updated: June 2026

---

1. Order Processing Time

Once you place an order, we get to work right away. Here's what to expect before your items ship:

  • Processing time: 1–2 business days after your order is placed
  • Orders placed after 5 PM EST will begin processing the next business day
  • Business days are Monday through Friday — weekends and holidays are not included
  • You'll receive a confirmation email when your order is placed and another once it ships

---

2. Shipping Time & Delivery Estimates

After your order leaves our facility, delivery is right around the corner. We ship through trusted carriers like USPS, UPS, and FedEx — whichever gets your order to you most reliably.

  • Estimated transit time: 3–5 business days after shipment
  • Total estimated time from order to delivery: approximately 4–7 business days
  • Delivery estimates are not guaranteed dates — occasional carrier delays can happen, especially around holidays
  • Shipping region: We currently ship within the United States only — international shipping is not available at this time

---

3. Shipping Charges

This one's simple, and we're proud of it.

  • Shipping is free on every order — no minimum purchase required, no codes to enter
  • Free shipping applies to all clothing and apparel orders shipped within the United States
  • No hidden fees at checkout

---

4. Order Tracking

Once your order is on its way, you won't be left wondering. We'll send everything you need to follow your package to your door.

  • Tracking information is emailed to you as soon as your order ships
  • Use the tracking number provided to follow your shipment directly on the carrier's website
  • If you don't see a tracking email, check your spam folder — and if it's still missing, reach out to us at info@apparelbytricia.com

---

5. Delivery Issues or Delays

Most orders arrive right on time, but occasionally things outside our control — weather, carrier backlogs, high-volume seasons — can slow things down. If that happens, here's what to do:

  • Allow the full 3–5 business day transit window before reaching out about a delay
  • If your tracking shows no movement for more than a few days, contact us and we'll look into it
  • Marked as delivered but not received? Check with neighbors and your building's mailroom first, then contact us — we'll help figure out next steps
  • Reach us at info@apparelbytricia.com or +1 (215) 840-9783, Monday–Friday, 9:00 AM – 5:00 PM (EST)

---

6. Damaged Packages

It's rare, but if your order arrives damaged, we want to make it right quickly. The sooner you let us know, the faster we can resolve it.

  • Take clear photos of the damaged packaging and the item(s) inside before doing anything else
  • Email info@apparelbytricia.com with your order number and photos as soon as possible — ideally within 48 hours of delivery
  • Our team will review your case and work with you on a resolution in line with our Refund Policy's damaged item process
  • Please don't discard the packaging — it may be needed for a carrier claim

---

7. Incorrect Shipping Address

Please double-check your shipping address at checkout — once an order is in processing, changes can be difficult to make. Here's what you need to know:

  • You are responsible for entering the correct shipping address at the time of purchase
  • If you catch an error right after ordering, contact us immediately at info@apparelbytricia.com — we'll do our best to update it before the order ships
  • If a package is returned to us due to an incorrect or incomplete address, reshipping costs are the customer's responsibility
  • Tricia's is not liable for packages delivered to an address entered incorrectly at checkout

---

Contact Information:

Business Name: Tricia's (Operating by https://apparelbytricia.com/)
Address: 211 N York St, Pottstown, PA 19464, United States
Email: info@apparelbytricia.com
Phone: +1 (215)-840-9783
Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM (EST)