FAQs
Last Updated: June 2026
Got questions about your order? You're in the right place. Below you'll find quick answers to the things customers ask us most. If something isn't covered here, we're always happy to help — just reach out directly.
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1. Ordering
Placing an order at Tricia's is simple, and we want to make sure the process is clear from start to finish. Here's what you should know before and after you hit that checkout button.
Q: How do I place an order?
- Head to [https://apparelbytricia.com/](https://apparelbytricia.com/), browse our clothing and apparel, and add what you love to your cart.
- When you're ready, click through to checkout and fill in your shipping and payment details.
- You'll receive a confirmation email once your order is successfully placed — if you don't see it, check your spam folder.
Q: Do I need an account to order?
- Nope. You can check out as a guest without creating an account.
- That said, having an account makes it easier to track orders and revisit past purchases — totally your call.
Q: Can I change or cancel my order after placing it?
- We start processing orders quickly, so contact us as soon as possible if you need to make a change.
- Reach us at info@apparelbytricia.com or +12158409783 during business hours (Mon–Fri, 9 AM–5 PM EST).
- Once an order has shipped, we're unable to modify or cancel it — but our return process can help from there.
Q: How do I know if something is in stock?
- Inventory can move fast, especially on popular pieces — if something you want is sold out, feel free to contact us and we'll let you know if a restock is expected.
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2. Shipping & Delivery
We ship to customers across the United States, and every order gets free shipping — no minimum, no catches. Here's the full picture on timing and tracking.
Q: How long will it take to receive my order?
- Order processing time: 1–2 business days after your order is placed.
- Transit time: 3–5 business days after your order ships.
- So from the day you order, you're generally looking at 4–7 business days total.
- Orders placed after 5 PM EST will begin processing the next business day.
Q: Does Tricia's offer free shipping?
- Yes — free shipping on every order, no minimum required. No promo code needed, no threshold to hit.
- Free shipping applies to all US orders automatically at checkout.
Q: Do you ship internationally?
- At this time, Tricia's ships within the United States only.
- We don't offer international shipping currently, but stay tuned — that may change down the road.
Q: How do I track my order?
- Once your order ships, you'll receive a shipping confirmation email with a tracking number.
- Use that number to follow your package through to delivery.
- If your tracking isn't updating or something looks off, email us at info@apparelbytricia.com and we'll look into it.
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3. Returns & Refunds
We want you to feel great in what you buy from us. If something isn't right, here's how our return process works — no complicated hoops, just straightforward steps.
Q: What is the return window?
- You have 30 days from the delivery date to initiate a return.
- After 30 days, we aren't able to accept returns, so don't wait too long if something isn't working out.
Q: Is there a restocking fee?
- No restocking fee — ever. What you paid for the item is what gets refunded.
Q: Who pays for return shipping?
- Return shipping costs are the customer's responsibility.
- We recommend using a trackable shipping method so you can confirm your return makes it back to us.
Contact Information:
Business Name: Tricia's (Operating by https://apparelbytricia.com/)
Address: 211 N York St, Pottstown, PA 19464, United States
Email: info@apparelbytricia.com
Phone: +1 (215)-840-9783
Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM (EST)